WLA Certification

On April 1st, 2009, Loto-Québec was awarded Level IV certification of the World Lottery Association's (WLA) Responsible Gaming Framework. It is the highest international certification of its kind.

Of the seven lottery corporations certified by the WLA, Loto-Québec is the first gaming operator to have reached Level IV. The WLA is an association of some 140 lottery corporations worldwide.

The certification was awarded by an independent international panel of corporate social responsibility experts.

To reach this high level of certification, which is a type of ISO standard, WLA members must adopt all seven of the WLA's responsible gaming principles, which govern information, protection of players, cooperation with stakeholders, research, advertising, the promotion of responsible gaming and the monitoring of gaming activities.

To receive this certification, Loto-Québec proved that its programs promoting responsible gaming are integrated into the corporation's day-to-day activities.

Being awarded the highest level of certification also means that Loto-Québec has the resources needed to continuously improve its responsible gaming support and awareness programs.

Last update: November 19, 2009

If gaming is no
longer a pastime...